Telephone Systems & IT for Education.

Education environments require solutions as unique as the people in them. Those who form the teaching, administrative, facilities and governing staff – and schools have a different approach working to a common goal, – have greatly different needs from purely commercial UK organisations.

Although no two schools are the same, whether a small village primary, a large state upper or a private school enterprise, the common factor among them is a fundamental emphasis on the education, development and welfare of young people.

Providing school telephone systems and IT solutions must therefore go beyond meeting the needs of the staff and pupils and provides a solid platform for future development. Integration to an environment which creates the freedom, space and safety for learning to flourish is essential.

The team at Trident Voice & Data has worked within the education sector since 1991. In our years of experience, technology priorities has grown from simple screen popping to safeguarding through call recording for example.

Adapting to the changes in technology is something we have been accustomed to and Trident will be there to support, advise and implement the right solution. It’s mind blowing to see the pace of change from the days when fax machines were pretty ground-breaking to today where educational tools go beyond touch screen and towards holographic technology. This is where we come in.

At Trident we support decision makers by taking the stress out of choosing the right telephone system for your school or college. We guide our clients in the transition from premises based PBX towards a hosted phone system where the telephony solution is cloud based. All depending on your unique resources and requirements, providing a flexible platform for the future. 

Telephony features that really work for schools:

  • First impression: answering system or friendly operator? You choose depending on time of day
  • Automated call handling to reduce operator bottlenecks at peak times (auto attendant)
  • Working from home
  • Absentee reporting line
  • Anti-bullying line
  • On demand “One button record” for child protection and staff safety
  • Better management of voicemail messages
  • Shared phones for teachers; staff rooms, etc
  • Mailboxes for teachers
  • Cordless handsets for mobile staff
  • Mobile phones that are integrated to the same system
  • Direct routing of calls to staff mailboxes
  • Softphones – use your PCs or laptops as a phone
  • Utilise your existing cabling infrastructure
  • Door and gate entry system integrated with telephone system
  • Adversity messages, “the school is closed until Tuesday due to heavy snow”
  • Segregated WiFi networks – allow pupils to submit course work securely from their own devices
  • Point to point laser – avoid laying cables across the campus
  • Low cost line rental and calling tariffs

Trust Trident for Schools:

  • Experienced, friendly professionals
  • 30 years experience within the education sector
  • Manufacturer demonstrations
  • Installation and commissioning during school breaks
  • On-going support
  • Happy school customer references for you to talk to

Adapting to change

We also know we must adapt to your physical environment:

“The science block is a brand new building with fibre optic and WiFi connectivity”

“The drama huts were built in the 1950’s and the phone doesn’t work when it rains”

Sound familiar?

If you are tasked to implement a new cost effective IT or telecoms project that will keep the Head happy, ensure the parents and teachers stay in touch, routes calls effectively at peak times, integrates with mobile technology, gets installed during the school holiday, on a manageable budget, and must have unanimous agreement from all the governors – then please call and we’ll show you how!

 

Trident has worked on many sites for us, done a brilliant job with cost effective solutions. Excellent customer service.

– Head of IT, School Academy Group

Call us on 01932 842 009

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